
PINCH ME PLANNING
ONBOARDING GUIDE
Welcome
WE ARE SO EXCITED THAT YOU SAID YES, AND WE ARE THRILLED TO WELCOME YOU INTO THE PINCH ME PLANNING FAMILY
CHRISTINA & THE PMP TEAM

A WARM WELCOME FROM
CHRISTINA
AND HER FAMILY
When you hired Pinch Me Planning, I know you hired a business for your wedding planning and design. But what you may not know is by doing that, you have made a significant impact not only on a small business but on my small family as well! So, I always like to start by saying thank you. Behind this brand are my husband, Eddie, and my kids, Brooks and Emi. Eddie and I met at the corporate offices of L.L.Bean, where I was a product developer, and he planned events for the stores. He is often seen on events days, helping with setup. You will likely see Brooks and Emi’s faces pop up on my IG occasionally, as well. Suffice it to say we all appreciate you trusting in PMP to take this beautiful journey with you!

MEET CELINE
Celine has been with us for five years, and we couldn’t love her more! She is our Event and Vendor Relations manager. She plays a crucial role in both our day-to-day and on-site operations. Please CC her on all emails so we can ensure we deliver the most efficient responses and service as your planning partners.
CELINE@PINCHMEPLANNING.COM

customized for you
pmp client portal
You should have received your invitation to your custom client portal from Aisle Planner. It might seem overwhelming at first, but not to worry! We are here to work together and be your partner. Please save the link as it will be your home base throughout the process.
The first step of this process will be to fill out your Planning and Design Workbook. If you do not know some of the answers, that is totally fine! We will schedule your kick-off call to review your responses once you submit the questionnaire.
Please take a look below for additional information about the Planning Process.
Note:
Please take the time to review your customized portal as this is where we will be working from during the duration of your project. Should you have any questions feel free to reach out!

Policies and Procedures
Communication Policy
OFFICE HOURS
You may always schedule time on our calendar, but our team will often initiate meetings and touch bases. Our workflow is constantly changing, so although the office hours are our standard hours of operation, they are subject to change.
Also, note that we typically are on-site at events from May to October. When we have an upcoming event, our couple for that week is our top priority. We will return all other emails as soon as possible. We ask for some grace during this particular period, though, and promise we will give you the attention you deserve during your wedding week as well!
This is our preferred method of communication. Although we will do our best to answer your texts and DMS, we can't promise a response through these channels. We also ask that you acknowledge we have our own commitments to friends and family, as well as the need for self-care with time off. Instantaneous responses are not always an option. We do our best to respond to all emails within 72 business hours, but this may be longer in our busiest time of year.
We love sharing what we’re up to on Instagram! Because this is an essential part of our business, we often enlist help to execute posts and stories. Please note that just because we have posted on the ‘gram, doesn’t mean we are ignoring your emails or able to chat at that time. Our activity is often planned weeks in advance. That being said, we frequently check our DMs if you want to send us some love or inspiration!
Christina’s Office Hours
TUESDAY - THURSDAY
9am-4pm
FRIDAY, SATURDAY, SUNDAY
Event Days
MONDAY
CLOSED
Outside of these hours, by appointment only.
*All client communications will be booked via Calendly. This link can be found in the signature of your planner.

Policies and Procedures
The Planning Process
WORK FLOW
1). PLANNING + DESIGN WORKBOOK: Upon signing, you will receive a planning + design workbook to kick things off! Once we've received your responses, we'll have you set up an initial zoom call to discuss it. This is where we discuss everything - how you met, what you want to prioritize, budget, favorite colors, family dynamics, etc. We do this over Zoom to share screens and ensure I understand your likes/dislikes. This then sets the groundwork for me to begin my design process.
2). HIRE HAVE-TO-HAVE VENDORS: Now that I know more about your style and vibe, I will start reaching out to some vendors who I think will be a good fit for the two of you. We will work to hire the following as it feels right:
Catering / Bar Service
Photography/Videography
Music (Ceremony + Reception)
Hair and Makeup
Transportation
Officiant
Tent
While we chip away at hiring the above vendors, I will be working over a few months on design boards. Once those are presented and approved, we will …
3). HIRE DESIGN-FOCUSED VENDORS. Not that these vendors aren’t “have-to-haves,” but how much we spend on them usually lands on a sliding scale. We like to see where the other items land and know what we have left in the budget for these vendors. These will include:
Rentals
Florals
Lighting / Draping
Stationery / Signage / Branding
The Details (Welcome Boxes, Dessert/Cake)
Experiential Vendors (Photo Booth, Audio Guest Book, Champagne Cart)
Design boards are typically presented between the 10-12 month mark to ensure your style and preferences do not change.
4). THE IN-BETWEEN: Depending on how long you’re planning for, there may be some downtime between hiring vendors and the following steps. And that’s OK! Usually, you will have your tasting with your caterer over the winter - YAY - and then you start to think about sending out your invitations. Once you start thinking about getting the “yes” and “no”’s, we will begin getting into the final coordination and detail process.
5). THE COORDINATION PROCESS: Around the 90-day mark, you will receive a questionnaire to get you thinking about all the final planning decisions you need to make. EX. Do you want to do parent dances? Do you want to cut a cake? Would you like to be introduced into the reception? We will then begin putting together the final timeline. We will also begin contacting your vendor team to start coordinating back-of-house details.
6). GUEST WRANGLING AND THE LET-GO: Your biggest to-do in the last eight weeks is getting the final RSVPs, doing your seating plan, and making final payments :). Then we hope you can let go of all the details in your brain and know they are in ours!
DECISIONS
You are responsible for decisions made about your event. We have excellent knowledge about the wedding industry and will always share our honest thoughts and opinions with you. However, it is up to you to decide which, if any, to act upon. The vendors to who we refer you to are professionals with proven track records and excellent reputations. But our referral is just that - a referral. You will still need to decide whether or not to move forward into a relationship with that person or company. We ask that you keep up-to-date as possible and never be afraid to CC us on emails!
TRANSPARENCY
If we ever say or do something that upsets you or does not feel right, please bring it up to us. We created this company to serve you, your needs, and your wedding day vision. We are partners, so there is sometimes a break in communication. We operate collaboratively and pride ourselves on transparency throughout the planning process. We care about you not only on a professional level but personally as well. Please feel free to reach out whenever you think something needs to improve in our process.

Maine Marriage License
You can apply for a license within 90 days of your wedding date.
Marriage licenses are issued at the town or city level. You must visit the town office in person to apply for the marriage license. You may want to check your town’s website for information.
If both of you are residents of the state of Maine: You should both apply at the town office where at least one of you is a resident. If you are residents of different Maine towns, you both may apply in one town or the other - you do not need to apply separately in each town.
If one is from out of state: Both of you should apply in the town where one holds residency.
If neither of you is a resident of Maine: You may apply in any Maine town office. It need not be the same town where you plan to be married.
What to bring
Photo ID such as a driver’s license may be required.
If this is not the first marriage for one of you, bring a certified copy (raised seal) of the divorce form or death certificate of the last spouse.
Your officiant is responsible for filing the marriage certificate with the town office that issues the license.
Information provided by Maine.gov